How Sonic Automotive Drives Talent Success With LearnUpon

80% Inside Mobility, 50% Sooner Onboarding, And Main Time Financial savings

Abstract

Sonic Automotive, one of many largest US automotive retailers, makes use of LearnUpon to help its mission of recruiting, creating, and retaining high expertise. This method has led to vital outcomes, together with 80% inner mobility on the Common Supervisor degree, a 50% discount in new rent time to proficiency, and 93% time financial savings for directors.

About Sonic Automotive

Sonic Automotive is likely one of the largest automotive retailers within the US. With complete revenues of $10 billion per yr, it is a Fortune 500 firm with 100+ shops representing 24 manufacturers, together with 16 EchoPark used automobile shops.

The Problem

Sonic Automotive is a fast-growing firm with bold monetary progress targets. To realize its objectives, the enterprise recognised the necessity to enhance its folks KPIs by impactful studying.

Having used different studying platforms previously, the workforce discovered they had been cumbersome, not learner-friendly, and did not supply the performance wanted.

Sonic’s workforce members determined to spend money on an answer that might “make life simpler for workers,” says Douglas Bryant, VP of Expertise Administration, Coaching and Recruiting. This may result in elevated learner engagement, improved studying influence, and larger effectivity of Sonic’s lean coaching workforce, permitting them to deal with reaching their KPIs.

The Resolution: Friction-Free Studying Experiences For Each Person With LearnUpon

LearnUpon’s Studying Administration System is the proper answer for Sonic Automotive’s workforce.

LearnUpon solved all of our ache factors in a single swift transfer; the platform is user-friendly and cellular, it is simple to create content material, and we all know the reporting is correct. It additionally helped our finances a fantastic deal.
– Shawn Dingle, Senior Coaching Director at Sonic Automotive

With one cost-effective, centralized answer, the workforce changed a number of totally different instruments. This single platform makes it simple for learners to entry coaching, and easy to handle and discover reliable learner metrics.

For the workforce, the primary precedence was to create studying environments for its totally different manufacturers, Sonic Automotive and EchoPark. “Echo’s tradition is somewhat totally different, the enterprise base is a special mannequin, so now we have to maintain it separate,” says Rachel Welch, Human Capital Know-how Supervisor. Utilizing the flexibleness of LearnUpon’s Portals, they had been simply capable of create two distinct cases: Sonic College and EchoPark. Each branded and tailor-made for his or her audiences.

From new rent onboarding to management growth academies, coaching initiatives all through the worker lifecycle are effectively managed and delivered by the Sonic workforce members by LearnUpon.

We practice Sonic-specific processes for gross sales and for service, and we ship tradition programs primarily based on Sonic’s distinctive shopping for expertise and firm tradition to maintain our firm cohesive and transferring in the identical path.
– Shawn Dingle, Senior Coaching Director at Sonic Automotive

To drive engagement and harness the experience of leaders within the firm, the coaching workforce use LearnUpon to create blended studying experiences that mix dwell coaching led by enterprise leaders and professional trainers, with course pre-work.

We create our SCORM content material in-house and host it in LearnUpon, or construct it in LearnUpon itself. Then we do dwell coaching and handle the rosters with LearnUpon’s Stay Studying options. And there are many different nice instruments in there. We’re consistently discovering and utilizing extra options that assist us up our sport.
– Rachel Welch, Human Capital Know-how Supervisor at Sonic Automotive

It is this mixture of dynamic content material and a learner-centric platform that is led to “voluntary studying consumption going rather a lot increased,” says Shawn Dingle, Senior Coaching Director at Sonic Automotive. Learners can effortlessly log into LearnUpon by any machine—cellular or desktop—with single sign-on by way of Microsoft. There are zero boundaries to coaching.

It is simply really easy to make use of, search, and entry content material. Staff simply movement by the coaching. It is very easy to get them to take programs and full the assignments and exams.
– Shawn Dingle, Senior Coaching Director at Sonic Automotive

A Huge Function For Huge Information

Reporting was as soon as time-consuming and unreliable. Now it is fast and correct with LearnUpon, giving Sonic’s coaching workforce a 93% time saving.

It used to take me as much as two days to run a report as a result of I needed to do a number of cleansing up. Now it is half-hour tops.
– Rachel Welch, HCM Supervisor at Sonic Automotive

The insights the workforce will get are richer, too. They will measure coaching consumption and efficiency, establish alternatives for enchancment, and vitally, show coaching ROI.

One KPI we’re actually pleased with is time to proficiency for brand spanking new gross sales and repair advisors—it began out at 60+ days and now we’re at 30. We will present correlations between coaching knowledge in LearnUpon and the variety of models and merchandise offered to see from the purpose of coaching by coaching and after to see how their numbers elevated.
– Douglas Bryant, VP of Expertise Administration, Coaching and Recruiting at Sonic Automotive

For workers, the info proves coaching has opened up new alternatives for them, too. Impressed by the corporate imaginative and prescient “To Open Roads,” staff can transfer up within the firm, making an excellent dwelling, and profession. As they progress by the corporate’s management ranges, the workforce can observe how the coaching in LearnUpon positively influences inner mobility and retention.

We’re at lower than half of the {industry} common for turnover, which may be as excessive as 70%. That is as a result of now we have a giant emphasis on retaining staff and rising our personal. Over 80% of normal managers have come up by Sonic, and we will observe development percentages from our management academies by LearnUpon.
– Douglas Bryant, VP of Expertise Administration, Coaching and Recruiting at Sonic Automotive

Wanting Forward With LearnUpon

The workforce’s dedication to profession growth, coaching, and efficiency enchancment has had a measurable influence on organizational efficiency. On the inventory market, its spectacular asset utilization ratio (how effectively a agency is using its property to generate gross sales) reveals larger operational effectivity in serving to to broaden the corporate’s benefit—it is at $2.57 in comparison with the {industry} common of $1.77.

As for the subsequent step? Sonic’s workforce goes greater with its on-line studying technique.

Within the phrases of Mr. Bryant, “We moved to 100% digital resulting from COVID. We have reduce so many prices when it comes to journey bills and variety of trainers that we in all probability will not be going again to in-person any time quickly. So we need to make our on-line applications even higher, be certain that individuals are retaining the data, and hold displaying the correlations between studying and the KPIs.”